WePay is hiring a Customer Support Representative. To be a successful candidate, you must be an excellent communicator in both written and spoken English. You are able to grasp and explain technical concepts of moderate complexity to the average person. You have a great "user interface," are outgoing and gregarious, and relate to people in an easygoing and friendly manner. A good candidate will also have several years of experience in a direct customer-facing role of some sort, ideally in customer support.
WePay is a fast-growing payments company that has built its API specifically for platform businesses like marketplaces, crowdfunding sites and small business software. Through this API, WePay allows platforms to easily offer payments to their buyers and sellers. WePay uniquely offers platforms a customized user experience while shielding them from fraud risk. WePay’s proprietary Veda risk technology leverages alternate data sources such as social media, platform data, and traditional business data to detect and mitigate fraud.
WePay offers competitive compensation and generous benefits.